Section 96 of CPA : Section 96: Compounding Of Offences

CPA

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Explanation using Example

Imagine that a local electronics store has been found guilty of selling defective products and not providing adequate after-sales service, which is a violation under sections 88 and 89 of the Consumer Protection Act, 2019. Before the prosecution begins, the store owner approaches the Central Authority to compound the offence. The Central Authority, upon being satisfied with the store owner's commitment to rectify the issues and compensate affected consumers, agrees to compound the offence. ...

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