The Consumer Protection Act, 2019
The Consumer Protection Act, 2019 is a legislation that aims to safeguard the rights of consumers and promote their welfare.
Summary
The Consumer Protection Act, 2019 is a significant improvement over the previous Act, which was in place since 1986. This new Act provides consumers with several additional rights and remedies, including the ability to file complaints electronically, seek compensation for false or misleading advertisements, and initiate class-action suits against errant companies. It also establishes a Central Consumer Protection Authority to investigate and enforce consumer rights and penalties for misleading advertisements. The Act aims to promote fair trade and competition while protecting the interests of consumers. It covers a wide range of goods and services, including e-commerce transactions and telecommunication services.
Table of Contents
| # | Section | Link |
|---|---|---|
| 1 | Section 1: Short Title, Extent, Commencement And Application | Open |
| 2 | Section 2: Definitions | Open |
| 3 | Section 3: Central Consumer Protection Council | Open |
| 4 | Section 4: Procedure For Meetings Of Central Council | Open |
| 5 | Section 5: Objects Of Central Council | Open |
| 6 | Section 6: State Consumer Protection Councils | Open |
| 7 | Section 7: Objects Of State Council | Open |
| 8 | Section 8: District Consumer Protection Council | Open |
| 9 | Section 9: Objects Of District Council | Open |
| 10 | Section 10: Establishment Of Central Consumer Protection Authority | Open |
| 11 | Section 11: Qualifications, Method Of Recruitment, Etc, Of Chief Commissioner And Commissioners | Open |
| 12 | Section 12: Vacancy, Etc, Not To Invalidate Proceedings Of Central Authority | Open |
| 13 | Section 13: Appointment Of Officers, Experts, Professionals And Other Employees Of Central Authority | Open |
| 14 | Section 14: Procedure Of Central Authority | Open |
| 15 | Section 15: Investigation Wing | Open |