Section 59 of CPA : Section 59: Procedure Applicable To National Commission
CPA
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Explanation using Example
Imagine that a consumer, Mr. Sharma, bought a high-end smartphone from a manufacturer that comes with a one-year warranty. After six months, the smartphone starts malfunctioning. Mr. Sharma approaches the service center, but they refuse to repair the phone under warranty, citing a term in the warranty contract that excludes coverage for the battery, which is the malfunctioning part.
Mr. Sharma files a complaint with the National Consumer Disputes Redressal Commission (National...
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