Section 27 of CPA : Section 27: Furnishing Of Annual Reports, Etc

Explanation using Example

Imagine that the Central Consumer Protection Authority (CCPA), established under the Consumer Protection Act, 2019, has been actively working to protect the rights of consumers by addressing issues related to defective goods, deficient services, and unfair trade practices. As required by Section 27(1) of the Act, the CCPA compiles an annual report detailing its activities throughout the year. This report includes statistics on the number of complaints received, actions taken against defaulting businesses, and consumer awareness campaigns conducted.

Once the annual report is prepared, it is submitted to the Central Government. Following this, as per Section 27(2), the report is presented to both the Lok Sabha and the Rajya Sabha. This allows Members of Parliament to review the work done by the CCPA, ensuring accountability and enabling discussions on consumer protection matters based on the report's findings.