Section 14 of CPA : Section 14: Procedure Of Central Authority

CPA

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Explanation using Example

Imagine you have purchased a new smartphone online, but on delivery, you discover that it has a manufacturing defect. You reach out to the seller and the manufacturer for a resolution, but they both refuse to acknowledge the issue. Frustrated, you decide to file a complaint with the Central Consumer Protection Authority (CCPA).

Under Section 14(1) of The Consumer Protection Act, 2019, the C...

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