Section 14 of BSA : Section 14: Existence of course of business when relevant.

Explanation using Example

Example 1:

Scenario: A dispute arises in a company regarding whether a shipment of goods was sent to a client.

Application of Section 14:

• Question: Did the company send the shipment to the client?
• Relevant Facts:
  • It is the company's standard procedure to log all outgoing shipments in a dispatch register.
  • The dispatch register shows an entry for the shipment in question.
  • The company has a practice of sending all shipments through a specific courier service.
  • The courier service's records show that they picked up a shipment from the company on the date in question.

Conclusion: The existence of the company's standard procedure and the corresponding entries in the dispatch register and courier records are relevant facts that support the claim that the shipment was indeed sent.

Example 2:

Scenario: A legal case involves determining whether a bank sent a loan approval letter to a customer.

Application of Section 14:

• Question: Did the bank send the loan approval letter to the customer?
• Relevant Facts:
  • The bank has a routine process where all approval letters are printed and placed in a specific outbox for mailing.
  • The bank's records show that the loan approval letter was printed and placed in the outbox.
  • The bank's mailing department logs all letters sent out each day, and the log shows an entry for the loan approval letter on the relevant date.
  • The customer did not receive any return mail indicating that the letter was undeliverable.

Conclusion: The bank's routine process and the corresponding records in the outbox and mailing log are relevant facts that support the claim that the loan approval letter was sent to the customer.