Section 10A of ITA, 2000 : Section 10A: Validity Of Contracts Formed Through Electronic Means

Explanation using Example

Let's imagine a scenario where John, an online furniture retailer, and Jane, a customer, engage in a transaction. Jane selects a dining table from John's online store, adds it to her cart, and proceeds to checkout. She receives an electronic invoice, makes the payment, and receives an electronic receipt. Later, Jane decides to sue John, claiming that the contract is unenforceable because it was formed electronically. However, according to Section 10A of The Information Technology Act, 2000, the contract is valid and enforceable despite being formed through electronic means. Therefore, Jane's claim would not hold up in court.