Section 35 of CPA : Section 35: Manner In Which Complaint Shall Be Made

CPA

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Explanation using Example

Imagine you purchased a new smartphone from an online retailer, but upon delivery, you discover that the phone is defective. After multiple unsuccessful attempts to get a resolution from the retailer, you decide to file a complaint for the redressal of your grievance. According to Section 35 of the Consumer Protection Act, 2019, you, as the consumer who received the defective phone, are eligible to file a complaint with the District Commission.

In another scenario, suppose a group of consumers purchased refrigerators from the same brand and all experience the same defect w...

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